At Benevolent Beauty, our mission is to provide services with benevolence, ensuring a comfortable and enjoyable experience for all our clients. We understand that sometimes plans change, so we have established a straightforward cancellation and rescheduling policy to accommodate such instances. You may reschedule or cancel your appointment up to 48 hours before your scheduled time without any charges. If you need to reschedule or cancel your appointment between 23 and 48 hours before your appointment time, you will automatically be charged 50% of your appointment total. For cancellations or rescheduling less than 23 hours before your appointment time, you will be charged the full amount of your appointment. We appreciate your understanding and cooperation, as this policy allows us to serve all our clients efficiently.

At Benevolent Beauty, we strive to provide exemplary service to all our clients in a welcoming and respectful environment. To ensure this, it is crucial for all our clients to respect their scheduled appointment times. If you anticipate being late for your appointment, please contact us as soon as possible to notify us of your delay. You may still attend for the remaining time of your appointment slot. However, if you do not show up for the appointment, you will be charged a cancellation fee. Your cooperation helps us manage our schedule efficiently and provide the best experience for all our clients.

At Benevolent Beauty, our mission is to offer you exceptional services in a welcoming and comfortable environment. Due to the nature of our services, we do not issue refunds once a service has been rendered. However, if any issues arise with the results of your service, we are committed to finding a suitable resolution. Our team will assess the situation and work diligently to ensure your satisfaction. Please reach out to us directly with any concerns, and we will do our best to address them promptly.